My family and I met a friend of mine for dinner last night. That friend is Randy Chaffee - the host of Building Wins LIVE. I produce, direct, and sometimes co-host the show.
Dinner was done - and it was time for dessert.
Randy asked our waitress, "Does it (The Pecan Pie) come with ice cream?" Rather than saying, "No.", "I don't know?", and/or something else negative - she replied with a smile, "It could..."
When was the last time you were that accommodating for a customer? We live in a world where people have put great customer service on the back burner. Bring it back front of mind, tell customers what you CAN do, and watch the magic happen!
If you want to know more about this and ALL Market YOU First episodes - visit us at http://www.MarketYOUFirst.com.
Until next time - have a DYNAMITE day and weekend!
Wes
My family and I met a friend of mine for dinner last night. That friend is Randy Chaffee - the host of Building Wins LIVE. I produce, direct, and sometimes co-host the show.
Dinner was done - and it was time for dessert.
Randy asked our waitress, "Does it (The Pecan Pie) come with ice cream?" Rather than saying, "No.", "I don't know?", and/or something else negative - she replied with a smile, "It could..."
When was the last time you were that accommodating for a customer? We live in a world where people have put great customer service on the back burner. Bring it back front of mind, tell customers what you CAN do, and watch the magic happen!
If you want to know more about this and ALL Market YOU First episodes - visit us at http://www.MarketYOUFirst.com.
Until next time - have a DYNAMITE day and weekend!
Wes